What Happens If FedEx Loses My Package?

Are FedEx packages automatically insured?

Each domestic UPS parcel is covered automatically up to a value of $100 against loss or damage.

FedEx does the same.

The U.S.

Postal Service, however, only provides an automatic $100 of coverage on Express Mail.

All three carriers offer declared value coverage, not insurance..

How long will FedEx keep your package?

7 daysHow long will a location hold my package for pickup? A secure FedEx location will hold your package for up to 7 days.

What do I do if FedEx lost my package?

Packages that are damaged or have missing contents must be reported within 60 calendar days from the delivery date. Call 1.800. GoFedEx 1.800. 463.3339 and request a FedEx Ground® Call Tag.

Does FedEx refund for lost packages?

How do you file a claim for a lost package? … Here are a few things you need to keep in mind if you’re going to file a claim for a FedEx lost package. If the contents of the package cost less than $100, you can complete the entire form online and request a refund without documentation.

Is FedEx liable for stolen packages?

FedEx generally covers the first $100 of value of a package unless you purchase additional insurance or can prove that they damaged an item worth more than that. … FedEx coverage extends to lost and damaged packages, but there may not be anything that they can do if the package was successfully delivered and then stolen.

What do I do if my package says delivered but I never got it?

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.

Do FedEx drivers steal packages?

IN FACT: FedEx drivers are responsible for damaged and lost while onhand, whereas UPS drivers are not. This explains why more UPS packages arrive damaged whereas FedEx packages don’t. Theft by drivers are highly unlikely – not because of ethical issues, but due to security of the job that pays decent salary.

Is shipping insurance worth getting?

Whether or not shipping insurance is worth the cost depends on your shipping volume and the value of your items. The chance of an average letter or package getting lost or damaged is relatively small. But if you are shipping a high volume of valuable items, then shipping insurance will likely pay for itself.

Are UPS packages insured?

UPS is liable for loss or damage, at no extra cost, for up to $100.00 for each domestic package, international shipment, or pallet in a UPS Worldwide Express Freight® shipment, where there is no declared value. … When a shipper declares a value in excess of $100, it does not receive any form of insurance.

What happens if USPS damages your package?

If your insured mailing has been lost or damaged in transit, you may file an insurance claim: Online: Go to www.usps.com⁄help⁄claims. htm for information on USPS domestic insurance. By mail: Call 800-ASK-USPS (800-275-8777) to have a claim form mailed to you.

Can you sue FedEx for a lost package?

No. FedEx is liable for up to $100, and only higher if a higher value is declared and paid for. Does the $100 include the cost of the failed shipment, or is it $100 + a refund?